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★★★★★ 5
Asurion coverage was worth every penny!
Bought a window AC in 2020 and was offered Asurion coverage at checkout. Paid $39 for the 4 year plan and never expceted it would be worth the money paid. Honestly, never expected to even use it. That said...the AC failed about 2 years later so I made a claim online. The claim went in but required a call to an Asurion rep (very nice guy on the phone). He asked a few questions then told me the claim was approved. Total time to for the entire process was about 15 mins. I had the choice of having it repaired or a refund check. I asked for the refund. An emailed pre-paid UPS label was recieved a few minites later and the guy said they'd mail me a check when the UPS package was received, so I dropped it off at UPS. Three weeks later I had a check in my hand for $399 (the excact cost I paid for the AC unit 2 years before minus taxes paid). Really easy process and quick time to receive the check. The only thing to note is that if you make a purchase like that (large electronic or home appliance)...keep that box and packaging. Luckily I had it all and just popped it back into the box for shipment. Not sure how I would have dealt with that if I hadn't saved the box. Thank you Asurion, for delivering on your promise of quick and easy extended warranty payment. I'll defintely purchase the plan again with my replacement AC!
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Reviewed in the United States on January 20, 2023
