★★★★★ 4
Better after replacement
Color: White, Size: X60 Max Ultra Complete
I have tried to like it but it just keeps disappointing me. For the price I really expected to be able to handle my 1 floor apartment. It refuses to clean under my couches (they are 5” off the floor so enough space), it has mopped my carpet and it keeps getting lost. It couldn’t find the base and it was right in front of it for about an hour until I finally just manually put it back. I’ve only had it running for about a week and I’ve played with the settings and tried so many different things to get it to just throughly clean my floors. It is pretty and when it does clean it’s effective and it does work on my shag rug which is a feat. I just don’t trust it to work properly when I’m not home, which sucks.
Edit: Dreame reached out and tried to troubleshoot the vacuum. After the vacuum was still acting weird so they offered to replace it and a discount, which I will be taking advantage of. I really want it to work since it has powerful suction and 2 brushes. The brushes are truly tangle free, I didn’t find a single hair on the brushes after 2 weeks and I shed a lot. Plus it looks so pretty. I’ll give another update after the new vacuum.
Edit: The new vacuum is working much better. It cleaned better under my couch and has had to errors. It started to even clean even more thoroughly under the couch when I pinned up the fabric that's under the couch. I would suggest to do this so the sensors can more effectively see. I'm glad I gave it another chance.
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Reviewed in the United States on March 19, 2026
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