★★★★★ 5
Easy to deal with
Great service!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 25, 2026
Design FeeTHE DESIGN PROCESS Design Process & Fees 1. Consultation & Concept We begin with a one on one consultation to discuss your custom jewelry design, including ideas, price points, and materials. Once the design fee is agreed upon and processed, our design team will create your initial concepttypically within 72 hours. 2. Design Revisions Your satisfaction is our priority. If youre not completely happy with the design, size, or cost, well work with you on
Quick Dispatch:
Your Design Fee orders ship within 1-2 business days.
Delivery Options:
- Standard: 3-7 business days
- Fast: 2-3 business days
- Express: 1-2 business days
Order Tracking:
You'll receive a tracking link by email once your Design Fee ships.
Need Help?
Questions about Design Fee, sizing, or delivery? We're just an email away.
Live Shipping Estimates:
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Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
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4.6 ★★★★★
Based on 1623 reviews
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Product Reviews
★★★★★ 5
Great service
Fast service and all it took was a phone call. Highly recommended
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Reviewed in the United States on June 4, 2026
★★★★★ 1
Not worth purchasing.
Not worth purchasing. Nothing breaks until the insurance is expired.
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Reviewed in the United States on March 8, 2026
★★★★★ 5
Asurion warranty covered my office chair as promised
I was able to use the furniture protection plan on my office chair. Process was smooth and was mailed out a check so we could purchase a new chair.
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Reviewed in the United States on March 12, 2026
★★★★★ 5
Get the INSURANCE!!!!
My chair broke. Almost at the one year mark… I’m so glad I got the insurance! I put in my claim (it was easy) and it was resolved within 72 hours. Sometimes I decline the insurance because it turns out to be more hassle than it’s worth but Asurion came through!
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Reviewed in the United States on December 14, 2025
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